Glossary

Technical and business terms used throughout the Order Guard ecosystem. These definitions provide clarity on our data structures and integration processes.

Brand ID (brand_id)

Used if your organization manages multiple sub-brands or restaurant groups. Allows specific rules or pricing for different brands.

Fee

The total amount charged to the customer for Order Guard protection, as returned by the get-estimate API.

Order ID (order_id)

Your internal reference number for an order, used to link a protection policy to the transaction in your database.

Partner ID (partner_id)

A unique identification number for your organization. This ensures every request uses the specific pricing and coverage terms outlined in your agreement.

PCI Compliance

Payment Card Industry Data Security Standard. Our integration methods ensure sensitive data is handled securely via tokenization.

Policy

A specific contract of delivery protection associated with a single order. A policy is considered active once the initiate-policy call has been successfully processed.

Restaurant ID (restaurant_id)

Your internal reference number for a specific restaurant location to track volume per branch.

Settlement

The financial reconciliation of fees collected by a partner and the net amount owed to Order Guard.

Tokenization

The process of replacing sensitive payment data with a non-sensitive equivalent used to process payments through the PCI Vault.

UUID

A "Universally Unique Identifier"—a digital fingerprint used to ensure every record in our system is unique.